This is a one-time charge that will appear on your statement as Paywise Solutions.

At Paywise Solutions, customer satisfaction is our priority. This Refund Policy explains when refunds may or may not be available.

1. Project Deposit

Any initial deposit paid to begin a project is generally non-refundable once project planning, design, development, or research has started.

2. Eligibility for Refunds

Refund requests may be considered if:

• Work has not yet started.
• We are unable to deliver the agreed service.
• Both parties mutually agree to cancel the project before substantial work has been completed.

Approved refunds will be processed using the original payment method where possible.

3. Non-Refundable Services

Refunds will generally not be provided for:

• Completed website development projects.
• Approved designs.
• Custom development work.
• Domain registrations.
• Web hosting services.
• Third-party software licenses.
• SEO services already performed.
• Website maintenance services already delivered.

4. Client Cancellation

If the client cancels a project after work has begun, payments made for completed milestones, development hours, consultations, and completed deliverables are non-refundable.

5. Revision Policy

We are committed to client satisfaction and provide revisions according to the selected package. We encourage clients to request revisions before requesting cancellation.

6. Refund Processing

If a refund is approved, it is typically processed within 7–14 business days, depending on the payment provider and financial institution.

7. Chargebacks

Customers are encouraged to contact us before initiating a payment dispute or chargeback. We will make every reasonable effort to resolve concerns quickly and fairly.

8. Contact Us

If you have questions regarding this Refund Policy or wish to request a refund, please contact us.

Email: [email protected]